Terms of sale.

1. The seller and your agreement

ArtDay&Night is operated by Darbaz AS, registered in Norway, organisation number 931 122 851 MVA, Foretaksregisteret. Registered business address: Nordbyringen 22C, 2069 Jessheim, Norway. Contact: darbaz996@gmail.com or +47 40 24 83 60.

These terms, the product information and the details shown before payment form your agreement. Mandatory consumer rights, including stronger protection applicable in your country, always remain intact.

2. Products and payment

We sell physical prints produced in Norway on PP film (gloss or matt) or 3 mm aluminium. The selected size and material are shown on the product page and at checkout. Frames, mounting equipment and digital files are excluded unless expressly listed. Room scenes are illustrations.

Check your design, size, material, quantity, delivery address and total before paying through Stripe. Accepted orders are confirmed by email. Custom orders are paid before design work starts. Test-mode orders are not real purchases and will not be shipped.

3. Personalised prints

Custom artwork uses your own photo, name, registration number or individual design instructions. You must have permission to use submitted content; you retain rights in your photographs. You approve the artwork before printing. Check spelling and composition carefully. Later changes may require a new quote, which you must accept before additional paid work begins.

We do not offer voluntary change-of-mind refunds or exchanges for genuinely personalised goods. The statutory withdrawal exception applies where goods are made to your specifications or clearly personalised, including Norwegian withdrawal law section 22(e). A standard catalogue design, size or material choice is not automatically exempt.

Contact us promptly about cancellation before delivery. Statutory cancellation rights and any lawful compensation for work or costs already incurred remain governed by applicable law. There is no automatic forfeiture of your entire payment. Artwork approval does not remove your rights if the delivered product is faulty or differs from the agreed design.

4. Prices, VAT and import charges

Prices for delivery within the Norwegian VAT area include 25% Norwegian VAT. It is included in the Norwegian consumer price, not added a second time at payment. Shipping and discounts are shown before you confirm your order.

Exports normally qualify for zero Norwegian VAT, subject to the required export evidence. International orders are not necessarily tax-free: destination VAT, sales taxes, customs duties and carrier clearance fees may apply.

For international deliveries, you are responsible for import VAT, customs duties and carrier clearance fees charged to you by the destination country or carrier, unless these charges have already been collected at checkout. These charges are not included in our shipping fee and may need to be paid before your parcel is released. We account for Norwegian VAT on Norwegian sales. Where destination law requires us to collect a tax, we must do so; this clause does not transfer that obligation to you. The applicable charges depend on your destination and shipment value.

5. Delivery

Available delivery methods, prices and estimated delivery times are shown at checkout. Prices are displayed in your selected currency.

Custom artwork requires approval before printing; additional design or production time must be communicated before order confirmation. Estimates are not guaranteed arrival dates. Contact us about delays. Statutory remedies for delay or non-delivery remain available. We bear the risk until you or your nominated recipient receive the goods, subject to mandatory law.

6. Catalogue prints and withdrawal

For Norwegian and EEA consumer orders, and wherever required by law, notify us of withdrawal from an eligible purchase within 14 days after receiving it. For one order arriving in separate parts, the period starts when the final part arrives. Any mandatory extension remains applicable.

Send a clear notice by email or letter; our withdrawal form is optional. Return the goods within 14 days of notifying us to Darbaz AS, Nordbyringen 22C, 2069 Jessheim, Norway. We can help with instructions, but prior approval is not a condition of statutory withdrawal.

You pay direct change-of-mind return costs. There is no restocking or administration fee. You may inspect the item as in a shop; a lawful diminished-value deduction can apply to handling beyond what is necessary to establish its nature, characteristics and functioning.

For a full eligible withdrawal, we refund the purchase price and our least expensive standard outward delivery within 14 days of notice. The express-delivery premium is excluded. We may wait until the return or evidence of dispatch is received, whichever comes first. Refunds use the original payment method unless otherwise agreed without a fee.

We offer no additional voluntary change-of-mind return period beyond applicable rights. The personalised-goods rules above never exclude claims for defects or non-delivery.

7. Damage and defects

Contact us if an item is damaged, incorrect or faulty. Photos help investigation but are not an absolute condition of a valid claim. We do not impose a 24- or 48-hour deadline. Legal remedies can include repair, replacement, price reduction, cancellation/refund and compensation. Necessary costs of resolving a valid defect claim are ours.

Norwegian complaint periods are normally two years, or five for goods intended to last substantially longer. Notice within two months of discovering a defect is always timely under Norwegian consumer rules. Custom products retain these protections.

8. Rights, privacy and disputes

A print purchase does not transfer copyright, trademark rights or commercial reproduction rights. Vehicle brands belong to their owners; no affiliation or endorsement is claimed unless stated. See our privacy notice for account and order data. Marketing consent is separate from purchasing.

Contact us first about a dispute. Eligible complaints may go to Forbrukertilsynet, another competent consumer body or a court. Norwegian law applies without removing mandatory local protections or your lawful choice of forum. Changes to these terms apply to future orders only.